Clothing Marketing: The Charm Of Smiling Service

How can a salesperson provide first-class smile service to customers?

For customers, it is better for a salesperson to laugh than to laugh.

Some stores offer "developing resources for laughter", forcing salesmen to laugh at customers, and even encouraging or asking salesmen to go home and smile in the mirror.

Smiling is a reflection of a happy mood, and it is also a performance of politeness and self-restraint.

A salesperson is not only smiling at the counter, but also smiling everywhere in his life. As long as he regards his customers as his friends and respects him as a person, you will naturally smile at him.

For this reason, this kind of smile is not forced by administrative orders, but as a self-made and courteous person voluntarily.

Only this kind of smile is the smile that customers need and the most beautiful smile.

A good salesgirl always wears a genuine smile.

A friend chatted with her, and her friend asked her, "is there no reason why you laugh all day long?" she said, "who has no worries in the world? The key is not to be controlled by worries.

When I go to work, I leave my troubles at home. When I get home, I leave my worries in the unit, so that I can always have a relaxed and happy mood.

If salesmen can be good at doing this kind of "emotional filter", there is no need for a clear smile on their service posts.

When the salesperson encountered something unpleasant, he was bound to feel unhappy. At that time, he was forced to smile on his face.

But the particularity of service work also determines that salespersons can not vent their emotions on customers.

Therefore, the salesperson must learn to break down and dilute his worries and displeasure, and keep a relaxed mood at all times, so that joy can always accompany himself and pass joy to customers.

If a salesperson wants to maintain a happy mood, broad-minded mind is crucial.

In the reception process, it is hard to avoid meeting the customers who are rude and unreasonable. The salesperson must bear in mind that "be tolerant of the wind and calm the waves, and step back."

Some customers hesitate to buy goods and spend a lot of time, but when they pack or pay, they urge the salesperson frequently.

In such a situation, salespersons must not be unhappy or angry. They should think this way: "he must like this stuff very much, so he will spend so much time to choose carefully. Now he must hurry to bring the merchandise back to his family to see it, so he will urge me."

Under such an idea, business will show a considerate smile to its customers.

In short, when you have a broad mind, you will not lose your mind in your work. You will always be in a good mood when you receive customers.

The smile service is not only a expression of the expression, but more important is the emotional communication with the customer.

When you smile at customers, you have to say, "I am glad to see you. I am willing to serve you."

Smiling shows this good mood.

A smile service does not mean that it is only a smile on the face, but rather a sincere service for the customer. If a salesperson smiles only, but does not have any idea of what the customer wants, what does he ask for? What is the use of this smile? Therefore, the most important thing is to serve the customers as relatives and friends when feeling, and to be happy and sad with them and become the intimate people of the customers.