Express Ups And Waves Surge &Nbsp; Online Shopping Industry Unfortunately Spread.

Following the introduction of Tantong and Shun Feng, prices have increased in recent days.

Courier price rises in series

On the 18 day, a staff member of the Hefei express company confirmed to reporters that the price of the Express link in Hefei has been adjusted according to the standards given by the company.

The staff said, Anhui Province, as well as Jiangsu, Zhejiang and Shanghai area correspondence category and goods express are lifting 10 yuan / kg, up 1 yuan / kg, the weight is 8 yuan / kg, remain unchanged; Hefei to Beijing lifting from the original 14 yuan / kg to 15 yuan / kg, the continued weight is still 10 yuan / kg.

Logistics profit is less than 5%

It is understood that rising costs are eroding express and so on.

"The gross profit of the logistics industry is only about 3% - 5%, and it has 10%."

Gui Hanming, Deputy Secretary General of the provincial logistics association, told reporters that the rising cost of labor and high oil prices have led to a continuous rise in the operating costs of logistics enterprises and a continuous decline in profit margins.

At the same time, more and more express companies are participating in the homogenization competition, and the price has never been raised.

"For the express delivery enterprises in our province, everyone is sticking to see who can stick to the end."

Gui Hanming said that in the process of competition, some logistics enterprises will be eliminated, and the enterprises that will persist will gain more market share and become bigger and stronger.

However, "shuffle" will bring about some reorganization and upgrading of logistics enterprises on the one hand, but it may also lead to irregular competition and overload.

Other companies will also go up.

"Fuel costs, Luqiao costs, and labor costs are all rising. The price of express delivery can no longer cover the cost.

It is not conducive to the development of the industry if the express delivery companies are able to deal with them by delaying the time limit.

Gui Hanming told reporters that the price rise of other express companies may be only a matter of time.

"Now the opportunity to raise prices is at hand, and consumers can also accept small price increases. New price rises are expected before New Year's day and around the Spring Festival, but this price increase is also related to the peak season of industry."

Online shopping groups complain repeatedly

Express price increases, the strongest reaction is the provincial capital, some "online shopping people."

"Before buying clothes, the express fee is only 12 yuan, now it is 18~20 yuan, sometimes a dress is only 30 yuan."

Miss Li, who often buys online, says with emotion.

Express price increases also let some small online stores begin to bear the pain of survival.

Liu Xiaojie, a shopkeeper in a provincial capital city, said, "in order to attract customers, online shops generally choose to mail packages, and the cost will increase if the express fees rise, and the shop almost has little money to make."

"Call a courier, wait for me to go downstairs, the master has gone, let me call early tomorrow, he is too busy."

Miss white-collar complained, "the couriers are quite busy now, and they must give him time to collect the pieces."

The online shopping lady, Miss Fan, said, "it's been 35 days before we buy things online, and now it's a regular thing to wait for more than a week."

Faced with this price adjustment, many consumers have suggested that if we can effectively improve the quality of service, we must accept that we must not raise the price without upgrading the quality.

Recent price movements will not lead to shuffle.

More and more express companies may follow suit. Many consumers feel pressure on them. But in the environment of rising prices, they feel helpless.

They hope, except for the express industry.

In fact, the domestic express delivery industry has an upward trend in complaints.

According to the data released by the State Post Office, the effective complaints received by consumers on express business in August this year increased by 12.3% over the previous month.

Among them, 39.6% accounted for the express delay, accounting for 24.4% of the receiving and selling services, reflecting 19.1% of the loss of express and the shortage of internal parts.

"The public wants the express company to" raise the price on the basis of quality, "but the difficulty is bigger now.

Guangdong express industry expert, Liao Yongsheng, editor in chief of logistics magazine, told Yangcheng Evening News reporter that the domestic express industry has long been "small, multi, scattered, chaotic", and the situation of vicious competition based on price is more prominent. It really needs a process of survival of the fittest. But because the recent rise in prices is mainly due to rising costs, it is not a competitive price shuffle, it is difficult to play the role of shuffling the "survival of the fittest".

"Instead, some big companies want to introduce innovative services with high price. But because of the price changes, it is easy to cause customers' general resentment and slow down the pace of innovation.

Therefore, it is expected that there will be little chance of recent industry reshuffle due to price changes.

Related links

Tantong prices rise, Shun Feng follows suit.

Following the express delivery, SF EXPRESS also quietly raised its price recently.

In September 30th, SF EXPRESS issued a notice on its official website saying that since October 8th, the price adjustment for some domestic express lines has increased by an average of 2%~4%.

This is also the second express delivery company in nearly a month.

On the 8 day, a salesman of SF EXPRESS Hefei confirmed to reporters that it had received a notice of price adjustment from headquarters, and formally raised its price from 8 to 1~2 yuan.

Reporters call the national customer service hotline of Hefei, a staff member said that the lifting in the city of Hefei rose from 10 yuan / kg to 11 yuan / kg, or 10%, and the lifting in Anhui rose from 12 yuan / kg to 10 yuan per kilogram, or 20% yuan, while the continued weight was 2 yuan / kilogram, and remained unchanged. The lifting of Hefei to Shanghai rose from 16.7% yuan / kg to 14 yuan per kilogram, reaching 16.7%, while the continued weight was still 2 yuan / kg.

For the reasons for the price increase, SF EXPRESS staff Wang said that this is due to the excessive growth of some lines of manpower, operation and pportation costs, and the speed will not be affected.